RETAIL OPERATIONS MANAGER

Responsibilities for retail operations manager . Collaborate with the retail management team and appropriate stakeholders to implement new processes/procedures and monitor banking center operational activities through reporting . Assess and align procedures and streamline workflow that impact operational process . Challenge existing processes to drive the best possible operational results and outcomes . Troubleshoot and resolve problems as they arise, ensuring smooth running of stores . Work closely with colleagues in stores, Merchandising, Marketing, IT, Finance, VM . Manage our Academy Stores programme to drive best practice and operational training . Manage store communications processes and tools . Maintain an up-to-date database of all stores including their equipment . Act as the final version of the truth for any store related enquiries of information requests . Collate market intelligence on competitors and innovators to ensure we remain competitive Qualifications for retail op...