Retail Manager

Short Summary:

Retail Manager responsible for overall operations, performance, supply control, compliance, and customer management across all retail fuel outlets.

Job Overview:

Oversees daily retail station operations, ensures efficient fuel supply, drives customer retention and acquisition, manages shortages and credit control, and maintains operational and system compliance.

Key Responsibilities:

• Lead retail teams and ensure station SOP compliance.
• Monitor sales, dispatches, and daily performance dashboards.
• Manage fuel supply, stock levels, and shortage control.
• Handle customer relationships and acquire new clients.
• Drive OMS/POS/ERP system training and compliance.
• Oversee debtor management and enforce credit limits.
• Track shortages, investigate variances, and implement controls.
• Coordinate maintenance and ensure site hygiene, brandi...