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Retail Customer Service Manager at Walmart

📍 Location
ottawa
⏰ Job Type
Full-time
📅 Posted
June 06, 2026

About the Role

Shape your future in retail with Walmart Canada as a Retail Customer Service Manager. Drive high standards in customer service while managing front end operations effectively.

Walmart Canada invites candidates to apply for the Retail Customer Service Manager position, focusing on operational excellence and customer satisfaction. Your role includes supervising associates, addressing concerns, and facilitating essential training. Additionally, you will oversee transaction accuracy and ensure compliance with safety and operational standards.

Key Responsibilities:
• Ensure adherence to safety protocols and emergency procedures
• Monitor front end associates and manage breaks
• Provide operational training on company procedures
• Handle returns, exchanges, and transaction errors
• Audit registers to maintain cash balance and accuracy

Requirements:
• Age requirement: 16 years or older
• Strong skills in leadersh...

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