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About the Role
Responsibilities
- Manage daily restaurant operations smoothly and efficiently
- Lead and supervise service staff
- Ensure excellent customer service and customer satisfaction
- Handle customer feedback professionally
- Coordinate with kitchen and management team
- Maintain cleanliness, service standards and staff discipline
- Able to work independently with minimum supervision
- Experience in restaurant or F&B management preferred
- Good leadership and communication skills
- Positive attitude and customer-driven mindset
- Responsible, organised and hardworking
- Able to work under pressure and during peak hours
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