Restaurant Captain

Job Summary The Restaurant Captain supervises front-of-house operations to ensure smooth service and excellent customer experience. This role leads the service team, coordinates with the kitchen, and maintains high service standards. Responsibilities Supervise and coordinate daily front-of-house restaurant service operations to ensure efficient workflow and customer satisfaction Lead and guide service staff to deliver consistent, high-quality customer service aligned with brand standards Address and resolve guest feedback promptly to enhance overall dining experience Verify order accuracy and ensure timely delivery of food to customers Maintain cleanliness, hygiene, and service standards throughout the restaurant environment Assist in training service staff and monitor their performance to support continuous improvement Required competencies and certifications Experience in a supervisory role within F&B or hospitality demonstrating leadership in service operations Strong leadership ski...