About the Role
WE ARE HIRING! π¨
RESOURCE PLANNING OFFICER
Are you highly analytical, detail-oriented, and more focused on workforce planning and optimization? We are looking for someone who can drive strategic planning and improve operational efficiency in a fast-paced environment!
π‘ Work Setup: Work From Home (WFH)
Salary : β±25,000ββ±27,000 (depending on experience).
πΌ Key Responsibilities:
β’ Forecast volume, service levels, and staffing requirements
β’ Develop long-term and short-term capacity & workforce plans
β’ Compute required FTEs and support strategic planning decisions
β’ Design and manage efficient staff scheduling
β’ Monitor KPIs and ensure service level achievement
β’ Handle real-time adherence and intraday workforce adjustments
β’ Track attendance, shift changes, and absenteeism trends
β Qualifications:
β’ 4β5 years experience in Wor...
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