Resolution Team Lead - Escalations & Coaching (Hybrid)

Wing Assistant is hiring a Team Leader - Resolutions in Manila to oversee the Resolution Team's handling of customer escalations and service issues. This role requires 3–5 years of experience in customer operations and team leadership. The successful candidate will ensure alignment with company policies and coach Resolution Specialists for effective case management. The position is hybrid, requiring onsite presence, with a salary range of Php 45,000 - Php 50,000 monthly.
#J-18808-Ljbffr