Reservations Agent: Guest Experience & Up-Sell

A leading hospitality brand is seeking staff to ensure exceptional guest experiences in their Penang location. Responsibilities include managing guest reservations, providing assistance, and maintaining a professional appearance. Ideal candidates will have a strong understanding of hotel services and the ability to promptly respond to guest requests. You will contribute to the brand by promoting special offers and maintaining up-to-date guest profiles, creating a welcoming atmosphere for visitors.
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