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About the Role
The Role :
Ideal Profile :
As a Reservation Executive, you will play a crucial role in managing customer reservations and ensuring a seamless booking experience. You will be responsible for handling inquiries, processing bookings, and providing exceptional customer service.
- Manage and process customer reservations efficiently.
- Handle inquiries via phone, email, and in-person.
- Provide information on services, rates, and availability.
- Coordinate with other departments to ensure customer satisfaction.
- Maintain accurate records of bookings and customer interactions.
Team Structure: You will work closely with the sales and customer service teams to deliver a high standard of service.
Ideal Profile :
The ideal candidate will possess a blend of technical and interpersonal skills.
- Experience in customer service or reservations.
- Proficient in reservation systems and software....
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