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About the Role
Purpose of the Role
The Research Analyst UX works closely with the UX/UI Designers, Digital Delivery stakeholders and other data specialists in A&G to provide key insights into the customer experience within the digital area of interest.
You will be part of a team of delivery specialists creating the best digital experiences for our customers and ensuring that the customer has a fair representation in solving business problems or initiatives.
*This is a Permanent Part-Time role (3 days a week)*.
Position Accountabilities
- Conduct comprehensive UX research on a diverse range of digital customer experience challenges, with particular emphasis on quantitative methodologies including surveys, analytics, A/B testing, and statistical analysis
- Apply advanced analytical techniques to evaluate complex information from large-scale datasets, identifying critical patterns, trends, and infl...
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