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About the Role
- Lead and manage a team of client servicing professionals, providing mentorship, performance feedback, and career development guidance.
- Serve as the primary point of contact for key clients, building and maintaining strategic, trust-based relationships.
- Develop and execute comprehensive client account strategies focused on growth, retention, and profitability.
- Oversee end-to-end campaign management, ensuring timely delivery, budget adherence, and creative excellence.
- Identify new business opportunities and lead pitch presentations to prospective clients.
- Collaborate with creative, media, and strategy teams to align deliverables with client objectives and market trends.
- Monitor client KPIs and ROI, delivering regular performance reports and actionable insights.
- Drive innovation in client engagement by leveraging digital tools, data analytics, and emerging media p...
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