Require a Head - Client Servicing & Growth in Mumbai

Lead and manage a team of client servicing professionals, providing mentorship, performance feedback, and career development guidance. Serve as the primary point of contact for key clients, building and maintaining strategic, trust-based relationships. Develop and execute comprehensive client account strategies focused on growth, retention, and profitability. Oversee end-to-end campaign management, ensuring timely delivery, budget adherence, and creative excellence. Identify new business opportunities and lead pitch presentations to prospective clients. Collaborate with creative, media, and strategy teams to align deliverables with client objectives and market trends. Monitor client KPIs and ROI, delivering regular performance reports and actionable insights. Drive innovation in client engagement by leveraging digital tools, data analytics, and emerging media platforms. Manage client escalations with a solution-oriented approach, ensuring swift resolution and client satisfaction. Contr...