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About the Role
This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Repair Operation Support
Description -
Job Summary:
This role supports HP Service Supply Chain repair operations in India by managing repair partner performance and ensuring compliance with defined KPIs. It involves vendor governance, performance data analysis, and continuous process improvement. The position requires close collaboration with internal teams and external repair partners to optimize cost, quality, and turnaround time, along with managing partner spend validation and approvals, SharePoint governance, delivery scheduling, and escalation management.
Key Responsibilities:
Governance, monitor and analyze repair partner KPIs (e.g., TAT, yield, DOA, MROC).
Coordinate repair operations activities with internal stakeholders and vendors.
Host regular reviews with vendors, inte...
Repair Operation Support
Description -
Job Summary:
This role supports HP Service Supply Chain repair operations in India by managing repair partner performance and ensuring compliance with defined KPIs. It involves vendor governance, performance data analysis, and continuous process improvement. The position requires close collaboration with internal teams and external repair partners to optimize cost, quality, and turnaround time, along with managing partner spend validation and approvals, SharePoint governance, delivery scheduling, and escalation management.
Key Responsibilities:
Governance, monitor and analyze repair partner KPIs (e.g., TAT, yield, DOA, MROC).
Coordinate repair operations activities with internal stakeholders and vendors.
Host regular reviews with vendors, inte...
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