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About the Role
Dialpad is seeking a Team Lead, Renewal Manager responsible for managing renewals and enhancing customer satisfaction. You will engage with clients to drive contract extensions and ensure they realize the value of their investment.
The ideal candidate has 5-7 years of experience in renewals and proven success in managing customer-facing roles, along with strong negotiation and presentation skills. The position operates in a hybrid setting, requiring one day onsite per week.
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