Remote Technical Support Specialist - Medical Diagnostics

A healthcare organization in Metro Manila is seeking a Technical Support Associate to provide first-line technical support for product inquiries and complaints. The role involves addressing customer issues via phone and email, documenting complaints, and continuously improving processes. Candidates should have a minimum education of a relevant diploma or degree and at least one year of experience in a healthcare or customer support role. Strong communication skills and proficiency in Microsoft tools are required.
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