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Remote Tech Support Specialist Tier 1

📍 Location
workfromhome
⏰ Job Type
Full-time
📅 Posted
May 23, 2026

About the Role

A global education technology firm in Mexico City seeks a Customer Support Specialist to provide exceptional technical support. The ideal candidate will possess strong problem-solving and communication skills and thrive in a fast-paced environment. Responsibilities include responding to customer queries and coordinating with engineering teams. The role supports a remote-first culture and aims at enhancing learning outcomes through integrity and collaboration.
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