Remote Solar Technical Support Specialist II

Palmetto is looking for a Technical Support Specialist to work remotely from the Philippines. The role involves troubleshooting service issues within the residential solar portfolio, ensuring system performance while enhancing customer satisfaction. Candidates should possess strong problem-solving skills, preferably with a Bachelor’s degree and experience in technical support. Key responsibilities include monitoring system performance, documenting cases, and effective communication with clients. The ideal candidate will help minimize site visits and improve service efficiency.
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