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About the Role
Coverflex in Spain is seeking a Product Support Team Lead to enhance customer trust and retention through improved support. You will manage a team of 8 agents across two markets, focusing on improving operational performance. The ideal candidate has 5-8+ years in customer support leadership, strong KPI management skills, and fluency in English, Portuguese, and Spanish. This position offers a gross annual salary of €32,000–€35,000 with permanent contract and equity benefits.
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