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About the Role
Remote Patient Service Coordinator
One of our clients, a leading provider of home health solutions, is seeking Remote Patient Service Coordinators to join their growing team. This role focuses on supporting recently discharged patients by scheduling assessments and helping ensure a smooth transition to at-home care.
Responsibilities
+ Make outbound calls to patients recently discharged from the hospital to schedule assessments (50–100 calls daily).
+ Explain the program and answer non-clinical questions.
+ Handle inbound calls, return messages, and schedule appointments.
+ Prepare patient cases and documentation for review.
+ Coordinate with physicians and healthcare providers regarding patient care.
+ Conduct follow-up calls to gather patient feedback and support engagement.
+ Accurately document all patient interactions in Salesforce.
+ Meet outreach and engagement goals while maintaining quality standards...
One of our clients, a leading provider of home health solutions, is seeking Remote Patient Service Coordinators to join their growing team. This role focuses on supporting recently discharged patients by scheduling assessments and helping ensure a smooth transition to at-home care.
Responsibilities
+ Make outbound calls to patients recently discharged from the hospital to schedule assessments (50–100 calls daily).
+ Explain the program and answer non-clinical questions.
+ Handle inbound calls, return messages, and schedule appointments.
+ Prepare patient cases and documentation for review.
+ Coordinate with physicians and healthcare providers regarding patient care.
+ Conduct follow-up calls to gather patient feedback and support engagement.
+ Accurately document all patient interactions in Salesforce.
+ Meet outreach and engagement goals while maintaining quality standards...
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