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About the Role
A luxury hotel project provider in Malaysia is seeking an experienced Virtual Receptionist to deliver exceptional customer service, particularly for Mandarin-speaking guests. The role requires managing guest communications, ensuring satisfaction, and coordinating with hotel departments. Ideal candidates will have at least 2 years in a customer-facing role, strong problem-solving capabilities, and a passion for enhancing guest experiences. The company offers competitive benefits and a supportive work environment.
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