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About the Role
Miratech is looking for a Junior L1 Genesys Support Engineer for full-time and fully remote work in Bogotá, Colombia. The role involves managing call flow updates, troubleshooting clients' issues, and a strong emphasis on customer service. Ideal candidates should excel in technical support, demonstrate troubleshooting skills, and possess a collaborative mindset towards continual learning, especially with Genesys technologies. This position offers growth and development in support services.
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