Remote IT Service Desk Analyst – SLA-Driven & Proactive

Dikshatek Malaysia • kuala lumpur, Malaysia

📍 Location

kuala lumpur

⏰ Job Type

Full-time

📅 Posted

June 01, 2026

About the Role

                A leading IT firm based in Kuala Lumpur is seeking an IT Service Desk Analyst who will provide remote support for workstation hardware and network services. The ideal candidate has 2-3 years of experience in a similar role and is proficient in troubleshooting. Strong communication skills in English, with Mandarin as an advantage, are essential. The position involves engaging with various stakeholders to enhance service delivery and compliance with IT processes.
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