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About the Role
Elevate customer experiences as a Remote Customer Success Engineer with TOOLBX. Collaborate on ERP integrations, provide technical expertise, and guide dealer onboarding for impactful results.
TOOLBX, dedicated to transforming the building supply industry, is seeking a Remote Customer Success Engineer. This role demands strong customer interaction paired with technical skill in systems and network configuration. You'll bridge customer needs and the integration team while optimizing and automating workflows using advanced tools.
Key Responsibilities:
• Assist with dealer onboarding and ERP integration configuration
• Participate in customer calls and requirement gathering
• Set up VPN connections and manage virtual instances
• Solve integration issues and improve reliability
• Automate workflows and collaborate across teams
Requirements:
• 3+ years in a customer-facing role
• Proven communication and rapport-building skills
• 3+ years in software develop...
TOOLBX, dedicated to transforming the building supply industry, is seeking a Remote Customer Success Engineer. This role demands strong customer interaction paired with technical skill in systems and network configuration. You'll bridge customer needs and the integration team while optimizing and automating workflows using advanced tools.
Key Responsibilities:
• Assist with dealer onboarding and ERP integration configuration
• Participate in customer calls and requirement gathering
• Set up VPN connections and manage virtual instances
• Solve integration issues and improve reliability
• Automate workflows and collaborate across teams
Requirements:
• 3+ years in a customer-facing role
• Proven communication and rapport-building skills
• 3+ years in software develop...
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