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About the Role
Xapo Bank is seeking a Customer Success Advisor to support members globally from anywhere. This fully remote position requires fluency in English and, ideally, another language. Responsibilities include responding to member queries, onboarding new users, and maintaining positive relationships. Candidates should have 2+ years in customer service, preferably in fintech, with experience in CRMs. Xapo promotes a flexible work-life balance and commitment to excellence.
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