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Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and a...
About the Role
LOCATION
Remote Work-at-Home--------------
POSITION RESPONSIBILITIES
WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?
This position supports customer service and sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Our entry-level Contact Center Representatives are responsible for the following tasks:
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