Remote CS & KYC Ops Manager – People & Process Lead

Framework Ventures is looking for a Customer Support and KYC Ops Manager in Argentina to lead their customer support operational teams. This role requires over 3 years of experience in customer service management, a passion for customer satisfaction, and fluency in both English and Spanish. The manager will ensure high service standards, develop action plans, and oversee customer onboarding processes. The position offers a remote-first work environment with comprehensive benefits, including a generous leave policy and health insurance.
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