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Remote CRM & Backend Technical Support Analyst

📍 Location
medellín
⏰ Job Type
Full-time
📅 Posted
June 16, 2026

About the Role

SuperStaff is hiring a Technical Support Analyst for the Customer Experience team. This role requires a customer-oriented individual capable of resolving technical issues and collaborating cross-functionally. You'll investigate app behavior, work with logs, and advocate for customers' technical needs.

The ideal candidate should have 2–4 years in a SaaS support role, technical problem-solving abilities, and proficiency in tools like GCP and GitHub. You can enjoy working from home with a competitive salary and a secure contract.

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