Remote Conversational Design Architect for Chat & Voice AI

Sitel Corp. is looking for a Conversational Designer responsible for enhancing chatbot and voicebot interactions. This role involves defining conversational strategies, creating flows, and collaborating closely with AI engineers to ensure effective implementations.

The successful candidate will have expertise in LLM, Agentic AI, and NLU. They will be pivotal in analyzing performance and optimizing user satisfaction within a multicultural team.