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About the Role
Description
- Assist customers with inquiries and provide timely resolutions
- Handle customer complaints and provide appropriate solutions
- Maintain customer records and documentation accurately
- Collaborate with team members to enhance service delivery
- Schedule appointments and manage customer interactions efficiently
Requirements
- Educational Qualifications: Bachelors degree in a related field
- Experience Level: 02 years of experience in customer service or related role
- Skills and Competencies: Proficiency in English, excellent problem-solving and organizational skills
- Qualities and Traits: Strong interpersonal and people skills
- Responsibilities and Duties: Ability to multitask and prioritize effectively
- Working Conditions: Comfortable working in a fast-paced environment
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