About the Role
What To Expect
At Tesla, we are building a smarter, connected and automated end‑to‑end experience. We are looking for world‑class talent to contribute to this journey. Optimizing and implementing processes and systems are a competitive advantage for Tesla and an essential part of our business to efficiently serve our new and existing customers in the best way possible. As an Operational Support lead, you will be working on continuously improving this seamless customer journey and putting the customer first.
You will join the management team of our Tesla Support EMEA contact center. Tesla Support is an international and diverse team supporting our mission to accelerate the world’s transition to sustainable energy and mobility. Tesla support acts as the single point of contact for customers.
Your main responsibilities will be to manage a team of advisors. You will support the Tesla Support management team and in particular the relevant country manager to l...
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