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Lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Team Coaching: Direct and mentor a team of Relationship Managers, fostering a culture of excellence, accountability, and professional development.
Regional Strategy: Develop and execute a comprehensive multi-year business plan for the Eastern Canada region to hit retention and growth targets.
Performance Metrics: Establish KPIs for the team regarding client meeting frequency, cross-selling, and satisfaction scores. Key Account Oversight: Act as the executive sponsor for the region’s largest institutional clients (e.g., major pension funds, insurance companies, and government entities).
Consultant Relations: Maintain a...
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Regional Head of Institutional Relationship Management (Eastern Canada)
Scotiabank • Montreal, Canada
About the Role
Is this role right for you?
In this role you will:1. Strategic Leadership & Team Management
2. Institutional Relationship Management
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