About the Role
Our client in a Collection Firm is looking to hire Recovery agents to assist in collection debts in the Field.
Responsibilities
Monitoring customer accounts and detecting overdue payments.
Collecting and analyzing data for a selected payment/debt history.
Reaching out to customers to discuss their debts.
Consulting and helping clients within in case of billing and credit problems.
Managing payments and refund operations.
Developing measures, encouraging timely payments.
Managing historical records of account statuses and collection operations.
Reporting on collection operations and customer account updates.
Qualifications
Bachelor's degree or diploma in business, finance, economics, or related field.
2–4 years' experience in collections or call ce...
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