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About the Role
Responsibilities
- Welcome and greet guests in a professional and friendly manner
- Manage reservations, walk-ins, and seating arrangements
- Handle event and catering inquiries and provide accurate information
- Coordinate bookings, including scheduling dates and managing deposits
- Prepare and send quotations after management approval
- Manage online delivery orders via Grab, ensuring accuracy and timely coordination
- Maintain proper records of bookings, payments, and customer requests
- Communica…
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