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About the Role
About the Role
CBRE Global Workplace Solutions is recruiting a Senior Workplace Experience Coordinator to join our team in Belfast on a permanent basis. The role focuses on delivering world‑class customer service to building employees and guests, functioning as the first point of contact and managing day‑to‑day operational tasks.
What You’ll Do
- Serve as first point of contact for all individuals entering the facility: greet them, issue visitor and parking passes, and escort visitors to the appropriate location.
- Answer telephone calls professionally to make a memorable first impression.
- Arrange and confirm recreational, dining, and business activities on behalf of requestors.
- Manage janitorial or maintenance work orders and address issues with vendors or staff as needed.
- Escalate inquiries or complaints from employees, guests, and co‑workers.
- Provide support to the team as directed, including office supply ...
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