Real-Time Call Center Optimizer

Ubiquity in Cagayan de Oro is seeking a Real-Time Operations Analyst responsible for optimizing staff resource utilization and reporting service levels. Candidates should have 1-2 years of experience in the BPO industry and be proficient in communicating data and creating reports in Excel. The role requires effective multitasking and the willingness to work graveyard shifts. Join Ubiquity to enhance operational efficiency in a dynamic environment.
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