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Implement the Quality Audit program at CHEP-owned and subcontracted plants, aligning with the quality team's objectives. Develop and deliver Quality and Compliance Training materials to operations personnel, fostering adherence to quality standards. Act as a customer facing representative of Chep in all quality matters, leading resolution of issues through the root cause corrective action process Establish and enforce compliance with Quality Best Practices, Standard Procedures, and materials at regional CHEP and 3PL Service Centers. Conduct unannounced compliance audits of Service Centers, covering both product and process aspects. Support product and process strategies and rollouts to enhance quality standards across operations. Assist in product and service failure investigations at CHEP operations, driving resolution and providing coaching where needed....
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