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Quality Issues Resolution Manager 100% (f/m/d)

📍 Location
winterthur
⏰ Job Type
Full-time
📅 Posted
June 06, 2026

About the Role

To drive structured problem ‑ solving, prevent recurrence, and improve customer satisfaction, we are looking for a highly experienced professional. The position will report to the Global Vice President Q&AEOHS as a

Quality Issues Resolution Manager 100% (f/m/d)

Responsibilities:

  • Coordinate global resolution of major product quality issues and escalations, ensuring timely containment and durable corrective actions
  • Lead structured problem ‑ solving using 8D methodology and facilitate cross ‑ functional root cause analysis workshops involving engineering, manufacturing, supplier quality, and service teams
  • Monitor and verify effectiveness of corrective actions before closure to prevent recurrence
  • Ensure alignment and structured escalation support for project teams, manufacturing quality, supplier quality, and service organizations during field failures and customer complaints
  • Analyze global quality data to ident...

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