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About the Role
Role Overview
The Quality Engineer (Manager) is responsible for leading testing activities within ServiceNow implementations, ensuring high-quality delivery across projects. This role oversees test strategy, manages testing teams, and ensures alignment with business requirements and quality standards.
Key Responsibilities
Test Strategy & Delivery
- Define and manage end-to-end testing strategies, plans, and execution.
- Oversee all testing phases including functional, integration, and user acceptance testing.
- Review and approve test plans, test cases, and test reports.
- Monitor testing progress, defects, and quality metrics throughout delivery.
Leadership & Governance
- Lead and mentor a team of quality engineers and testers.
- Ensure adherence to testing standards, methodologies, and governance practices. ...
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