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About the Role
Job Responsibilities
- Respond to customer inquiries and provide technical support for products and applications
- Coordinate sample preparation and delivery according to customer requirements
- Ensure confidentiality and proper handling of customer formulations
- Perform quality control testing for raw materials and production batches
- Validate Certificates of Analysis (COA) for incoming raw materials and finished products
- Maintain retain samples of all products for traceability
- Conduct laboratory testing, analyze results, and prepare summary reports
- Ensure proper maintenance and calibration of laboratory equipment
- Investigate nonconforming materials and products, including root cause analysis
- Support troubleshooting of production batches and recommend corrective actions
- Implement corrective and preventive actions (CAPA) as required
- Maintain and control Quality records...
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