Quality Assurance Analyst — Call Center, Immediate Start

Teleperformance in George Town, Penang is seeking a Quality Analyst to support their Customer Service team. The role involves ensuring performance standards are met through data analysis, conducting quality evaluations, and serving as a subject matter expert. Candidates should have a Bachelor’s degree, at least 1 year of QA experience in a call center, and must be proficient in English. The ideal candidate should also be ready to start immediately and work on a rotational shift basis.
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