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Quality and Customer Relations Manager

📍 Location
Talladega
⏰ Job Type
Full-time
📅 Posted
July 15, 2026

About the Role

Talladega, AL, USA | Operations | Full Time

Quality


+ E nsure quality metrics are achieved and results communicated.

+ Create and execute improvement plans as required for sustained achievement.



+ Understands and communicates customer quality expectations to plant associates.

+ Ensures IATF compliance.

+ Facilitate the creation and/or implementation of new or changed quality procedures or guidelines.

+ Ensures all customer complaints are recorded and internal/external corrective actions are completed timely and to the satisfaction of the customer through effective root cause analysis and problem solving.


Sales and Customer Interaction


+ Ensures customer satisfaction through quality and service performance as well as relationship development.

+ Ensures relationships developed for key plant customers and end-users.



+ Collaborates with HQ Sal...

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