QA & Training Architect – Elevate BPO Quality

A leading BPO and Technology Solutions provider in Kuala Lumpur is seeking a Quality Assurance & Training Manager to oversee quality management and training functions. Your responsibilities will include managing the QA team, designing training programs, and driving continuous improvement initiatives. Ideal candidates should have a Bachelor's degree or Diploma in a relevant field and a minimum of 3-5 years of experience in the BPO or call center industry. Learn and grow in a supportive environment with opportunities for career advancement and professional development.
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