About the Role
We are looking for a Project Manager to lead and deliver End-User Support (EUS)–focused technology initiatives across Manulife’s global footprint. This role will manage end-to-end delivery of projects related to workplace technology, service desk, endpoint management, user productivity tools, and end-user experience improvements.
The Project Manager will work closely with global IT, business stakeholders, vendors, and partners to ensure high-quality, timely, and cost-effective delivery of EUS initiatives that directly impact employee productivity and operational efficiency.
Position Responsibilities:
Lead end-to-end project delivery (initiation through closure) for End-User Support–related projects, including but not limited to:
End-user technology rollouts and refreshes (e.g., devices, peripherals)
Service desk and IT support process improvements
Workplace tools and collaboration platforms
End-user experience and s...
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