About the Role
An experienced and driven Project Manager is sought to lead IT solution and contact center implementation projects. The role requires strong project management skills, solid technical knowledge, and the ability to coordinate multiple stakeholders across business and technical teams. The Project Manager ensures projects are completed on time, within scope, and within budget.
Responsibilities:
Define project scope, objectives, and deliverables in alignment with client and business goals.
Plan and manage project resources effectively to deliver within scope, schedule, and budget.Allocate resources as needed and delegate tasks based on team members’ strengths, skills, and experience.
Develop detailed project schedules, work plans, and communication plans.
Coordinate internal teams, partners, and vendors to ensure smooth project execution.
Manage client expectations and maintain strong working relationships throughout the project lifec...
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