About the Role
Overview:
The Service & Parts Project Manager is mandated to lead end-to-end project management for New Product Introductions (NPI) of service and parts offerings on a worldwide scale. The main responsibility of this role is to manage all NPI activities—from requirements gathering and pricing strategy to system readiness, documentation, and launch execution—ensuring deliverables are accurate, aligned, and completed on schedule across all geographies. In addition to NPI ownership, this role supports related activities such as pricing and bid approvals, revenue tracking and reporting, stakeholder collaboration, documentation development, and training enablement. The Service & Parts Project Manager serves as a central point of coordination to ensure service and parts offerings are launched smoothly and consistently worldwide.
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