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About the Role
Junior Project Manager – BAU & Support Operations
Role Overview
We are looking for a Junior Project Manager to manage BAU operations and support teams, acting as the primary point of contact for day-to-day queries from multiple stakeholders, including senior leadership. The role is delivery and communication focused, not a hands-on engineering role.
Key Responsibilities (Mandatory)
· Own BAU operations for assigned platforms/projects
· Manage support queues, prioritize incoming BAU queries and incidents
· Coordinate with L1/L2/L3 teams to ensure SLA and TAT adherence
· Act as the single point of contact for stakeholders, including senior executives
· Run daily/weekly BAU calls, status updat...
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