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About the Role
Job Responsibilities
- Responsible for on-site commissioning and after-sales service of high-voltage UPS battery products for customers.
- Troubleshoot and promptly address any issues that arise with products during commissioning or after-sales service.
- Communicate effectively with customers on-site, resolving inquiries and meeting reasonable requests.
- Conduct technical discussions with major clients and project stakeholders, supporting the sales team with pre‑sales technical assistance, including technical consulting, solution design, product demonstrations, and more.
- Provide training for customers on technology, product usage, and installation.
- Gather user requirements, collect information on competitor products, and provide suggestions for product improvement.
- Complete other tasks assigned by the company or management.
Job Requirements
- Over one year of after‑sales experience in energy s...
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