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About the Role
Statement Of Purpose (Overall Purpose of Job)
To provides administrative support to the department / company.
Major Duties & Responsibilities
(A) Specific :
- Handle and manage customer inquiries including incoming call, email and website as well as informing customers of any unforeseen delays or problems.
- Disseminate information by calls, email, text message and website etc.
- Prepare quotation and tax invoice with accuracy and timeliness (Billing Administration).
- Respond to feedback or complaints from customers and provide after service support when requested.
- Co-ordinate and schedule job appointments with customer after job confirmation.
- Liaise with sub-contractors per job quotation and prepare work order timely and accurately.
- Arrange and prepare daily work schedule for Handyman team.
- Plan and schedule meeting and appointment (inte...
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