Program Manager

Job Description

We are looking for an experienced Program Manager to manage customers' expectations and provide best support towards best customer satisfaction.

In order to be successful in this role, you will need to have prior experience in both program management and team management. A bachelor's degree is required.

Responsibilities

• Establish strategic relationship with customer
• Support customer's day-to-day operation and shipments
• Collaborate and coordinate with cross functional teams on project managements
• Review new products from customers and liaise with cross functional teams to ensure system and process is setup and released for Operations support.
• Manage backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Analyze and compile regular reports for management team's review

Qualifications