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Program Manager for Merchant Partnership & Usage
Bank of the Philippine Islands (BPI) • Makati, Philippines
About the Role
The Program Manager for Merchant Partnership & Usage is responsible for driving the growth of the installment business through merchant partnerships and targeted usage programs. The role ensures that installment programs contribute significantly to overall credit card billings, loans, and revenue, while strengthening customer loyalty and positioning BPI Credit Cards as the preferred payment option. The position also manages merchant relationships, pricing strategies, and program profitability, while collaborating with internal teams and external partners to deliver sustainable business growth.
Responsibilities
- Plans, executes, and implements installment programs and campaigns to promote cardholder usage and loyalty
- Understands customer segment needs, monitors competitive activity, and identifies new trends and opportunities for targeted loyalty and retention programs
- Manages merchant relationships and partnerships, negotia...
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